Ok I’m going to be honest, I should have listened to the other reviews!!!! This bag is really awesome, I do love it but it was way too big for what I needed it for! I’m a flight attendant and need a bag I can pack several days of food with. I read the reviews and thought ok it can’t really be as big as people are saying, so I bought it. While it is perfect for some situations, it’s not for mine! I need a bag big enough to pack several days yet small enough to store in overhead bin space or closets, this wasn’t it! lol . This is almost the size of a small carry on suitcase!!!! It’s as big as every one says!! Please please only buy this if you need to store half a grocery store!!! lol there are tons of extra pockets too I’m going to be trading down to their next smallest size with the hard case once it’s back in stock. I’m still giving it 5 stars for living up to what it said it was, the quality is amazing, the extra pockets, the strap, honestly this is an awesome bag it just wasn’t for me.