The vacuum came quickly, very nicely packaged, and everything working right out of the box. Their website was going through an update so I couldn't figure out how to extend the warranty to 30 months but emailed them and they responded within 1-2 days stating my warranty had been extended.The vacuum feels well-built and is easy to move around everywhere. Had never heard of the company. It researched other products they sell (like fans, heaters) and they had really good reviews. I think the company itself is based in New York although I'm not positive where the unit is made.I've never had a dyson to compare it to but this one so far has great suction and I love that it auto adjusts to the floor level AND you don't have to change out the floor attachment to do so.Didn't want to hang on the wall yet and it doesn't stand up by itself so it's propped in the corner of my laundry room which is where I would hang it anyway. Wasn't thrilled about plugging in the main part of the unit to charge but I ordered an extra battery just in case (which I haven't needed yet because the battery included is pretty decent) and to my surprise they also sent a charging cradle for the batteries so I don't have to plug in the main part anymore. That's awesome!I love that it has a nice sized duster brush, these nifty attachments that do double duty as a crevice tool and other type of brush, and most importantly to me, a flexible hose extender for the attachments.... Now I can vacuum out drawers and easily and it should make vacuuming drapes etc easier too.I also ordered the angling connector from the website, which I couldn't tell from the picture whether it was permanently at a 90 degree angle or adjustable. It's adjustable so I can vacuum tops of ceiling fans and light fixtures and above kitchen cabinets (so maybe I'll actually do that last one now lol). The angled connector also came with a mattress attachment which can probably be used for any upholstery, haven't used it yet.The website says they're working on more attachments related to pet hair and grooming which I don't need as our dogs don't shed but would have loved for previous pets we've had that did.So far I'm very pleased with this purchase and I shopped long and hard and read many many reviews before I picked it. Thinking this is the one I was looking for.