I really like this foot spa. I have owned several over the years and this is the first one that fits my size 11.5 foot and allows the water to cover the foot to the ankle.I have had this spa a few weeks, and used it several times. I have added a few tips I learned here.The only add I really have, is they should have angled the back side (most are not) to accommodate the user's legs better.Pros:1. The controls are easy to use and understand.2. The bubbles work well and feel wonderful on tired feet.3. This spa is larger than most, and fits my big feet with enough depth to cover them well.4. The handle is a great addition, since many are hard to carry when filled5. The drain plug is very useful so I don't have to hold up the spa while tipping it to empty it.6. Heater works well to keep the water hot. (You may need to adjust the heat as you use it)7. The dust cover is really nice as wellCons:1. This is also a pro, but it is a BIG spa and takes more space in my closet.2. The massage nodes have little raised areas on each one that feel sharp on tender feet (even though they are rounded). I was able to file these down in about 5 minutes with my dremel.3. I wish it had MORE bubbles or water jets that had more effect on my feet.4. The massage rollers are too low to do a lot.5. I am not a fan of the pumice rotating under the water. I use a manual method more successfully.Tips:1. File the massage nodes down (little tips on top - See photo). It only takes a couple of minutes and make is much more comfortable.2. Fill with water close to the temperature you like, it is not made to heat tap water from cold.3. Use the drain plug to drain, THEN pour the rest out and let rest upside down to get all the residual water out so you don't clog things with hard water that dries in the spa.4. If you use oils etc., remember to rinse the spa out with lots of clean water afterwards, and run it with clean water for a few mins too to help clean the oil residue.5. Sit over the spa as much as you can, the back wall is straight and can press on your calves.