This dryer is a game changer! I used it today on 5 dogs. Cut my drying time in half. I did a Pom, 2 Shi Tzu, 2 yorkie. All dry in 10 to 15 min. Wow!! Highly reccomend!It wonderful but it does concern me how hot it gets it burns me sometimes and I like hot.From the look of the pics I thought it was metal but it’s plastic. Not a big deal just wish it would have specified the material it was made of and the hose is super short it did not come with the long hoseI bought this six months ago and have loved it. My 82 pound g’doodle loves it. I’ve used it once or twice a month as needed. Yesterday while drying my dog the attachment end of the hose flew off. Not just the attachment but the part of the hose the attachments connect to. The windows for both return and service have expired, with the service window expiring less than two weeks ago. Now I have no way of attaching the attachments. Have googled extensively to see if I can buy a replacement hose. No luck even with PetLife. I asked a question on this on Amazon and some idiot said they have no idea to Google it. Really? The drier lasted six months with limited use. Would not buy this product again as there is no way to get replacement parts.I've only used this item once so far, but I liked it. It was much quieter then the previous one I had, so I hope that it lasts for more then ten times of use. It dried in half the time of the previous one also. I would have given it five stars but when I had it turned all the way up, it had a high pitched squeal. I don't need it on that setting, so it didn't much matter to me.It gets really hot. You have to watch it closely or you will burn yourself or the dog.We bought it for our dogs rescue, which occasionally needs this type of blower if the dogs have a flea infestation, but it has to be quieter than some of the other options. This blower is now being used at a lower power setting and it is working wonderfully because the blower motor is not as noisy as it appears. The heat feature is excellent since it helps to dry the dogs faster and reduces the drying period, which most dogs dislike. The base includes a good anti-vibration rubber that helps to prevent any vibration or sound from being transmitted through the floor, thus this has been a fantastic drawing for the dogs.